6 Questions to Ask a Roofer Before Hiring (2025)

Hiring the right roofer is one of the most important decisions you’ll make as a homeowner. Your roof is your home’s first line of defense against the elements, and a subpar installation or repair could lead to costly problems down the line. To help you find a trustworthy roofing contractor, we’ve put together a guide with key questions to ask a roofer before hiring. Here’s what you’ll learn:

• What qualifications and certifications to look for in a roofer
• What questions to ask about materials and warranties
• How to gauge a contractor’s experience and transparency

Why Choosing the Right Roofer Matters

When it comes to roofing, the stakes are high. Your roof is one of the most critical components of your home, protecting you, your family, and your belongings from the elements. Cutting corners when hiring a roofer can lead to dangerous and costly outcomes. Poor installations can result in leaks, structural damage, and even safety hazards, while low-quality materials may fail to stand the test of time, leaving you with unexpected roof repairs or a roof that needs replacing sooner than expected.

Hiring the wrong roofing company not only puts your home at risk but can also cause unnecessary stress and frustration down the line. Missed deadlines, hidden costs, or subpar workmanship can turn what should be a straightforward project into a nightmare. That’s why choosing the right roofer is essential—it’s not just about completing the job; it’s about ensuring the job is done correctly, safely, and efficiently.

The good news? With a little preparation, you can avoid these pitfalls and set yourself up for success. By researching potential contractors, asking the right questions, and checking reviews and credentials, you can find a roofer who meets your needs and delivers high-quality results. Taking these proactive steps ensures a smooth process and peace of mind, knowing your roof is in capable hands. After all, a strong, reliable roof is an investment in your home’s safety and longevity.

What to Look For in a Roofing Contractor

• Certifications: Is the contractor licensed and insured? Certification like GAF Master Elite ensures quality and expertise.
• Reputation: Check online reviews and local references. A roofer with a strong track record has nothing to hide.
• Communication: A reliable roofer should explain the process clearly and answer your questions fully.

✅ 6 Essential Questions to Ask a Roofer Before Hiring

Finding the perfect contractor starts with asking the right questions. Here are six topics to cover:

1. Are You Licensed and Insured?

Licenses and insurance are absolute essentials when it comes to choosing a roofing contractor. A valid license ensures the contractor has met the minimum professional requirements to perform roofing work in your state. Equally important is insurance, which includes both liability coverage and workers’ compensation. Liability insurance protects you from any financial responsibility if the contractor causes damage to your property during the project. Workers’ compensation ensures that you are not held liable if a worker is injured while on your property. Without these, you could face significant risks, both financially and legally.

2. What Certifications Do You Have?

The best roofing contractors often hold certifications from manufacturers that highlight their expertise and advanced training. For instance, a GAF Master Elite designation is a certification offered to only a select group of roofers. This credential is not easy to obtain and indicates a high level of professionalism and skill. Contractors with such certifications may also offer exclusive benefits, such as premium warranties. For example, First American Roofing & Siding is among just 2% of contractors nationwide authorized to provide enhanced GAF system warranties. This not only ensures superior craftsmanship but also gives you access to warranties that offer long-term peace of mind.

3. What Type of Roofing Materials Do You Use?

The quality and lifespan of your roof depend heavily on the materials used during installation or repair. Make sure to ask your contractor about the types of roofing materials they use and their recommendations based on your specific needs and local climate. Different materials, such as asphalt shingles, metal roofing, and synthetic shingles, each come with their own advantages and disadvantages. For example, asphalt shingles are cost-effective and widely used, while metal roofs offer durability and energy efficiency. Synthetic shingles, on the other hand, can mimic traditional materials while providing modern benefits. Understanding these options will help you make a more informed decision about what’s best for your home.

4. Do You Provide Written Estimates?

A reputable roofing contractor will always provide a detailed, written estimate before any work begins. This document should break down the costs for labor, materials, and any additional services or fees. A comprehensive written estimate protects you from unexpected costs and ensures transparency throughout the project. It also serves as a reference point if any disputes arise later. Without a written estimate, misunderstandings about pricing or project scope may occur, leaving you vulnerable to hidden charges or incomplete work.

5. Can You Provide References?

One of the best ways to assess a roofing contractor’s reliability and craftsmanship is by speaking with their previous clients. Request local references and take the time to follow up with these individuals. Ask about their overall experience, the quality of work, and whether the project was completed on time and within budget. Personal feedback can provide invaluable insight into the contractor’s professionalism and the level of customer service they offer. Be cautious if a contractor seems reluctant or unwilling to provide references, as this could be a red flag signaling potential issues.

6. What Kind of Warranty Do You Offer?

Warranties are an essential consideration when choosing a roofing contractor, as they can vary greatly in terms of coverage and duration. Clarify what is included in the warranty—does it cover materials, labor, or both? Additionally, ask about the length of the warranty and any conditions that may apply. A strong warranty provides peace of mind, knowing that your investment is protected in case of future issues. For instance, First American Roofing & Siding offers the GAF Lifetime Roofing System Warranty, which ensures comprehensive coverage for years to come. Knowing the details of the warranty upfront will help you avoid unexpected costs and ensure long-term satisfaction with your roof.

How to Evaluate a Roofer’s Answers

Just asking questions isn’t enough—you also need to evaluate the answers! Look for clear, honest, and detailed responses. A trustworthy roofer will:

Be Transparent

A trustworthy contractor is always upfront and honest. They will answer your questions without hesitation and provide clear, straightforward explanations. Transparency ensures you fully understand the process, costs, and expectations, leaving no room for surprises down the road.

Offer Documentation

Reputable contractors are happy to share proper licenses, certificates, and detailed estimates. Having access to these documents not only guarantees they meet industry standards but also gives you confidence in their professionalism and expertise.

Communicate Clearly

Good communication is key to a successful project. Contractors who keep you informed at every step, from timelines to potential challenges, help build trust and ensure the project runs smoothly. Clear communication minimizes misunderstandings and keeps everything on track.

‍ Roofer Hiring Tips

At First American Roofing & Siding, we understand that choosing the right roofer is a big decision. With nearly 20 years of experience, GAF Master Elite certification, and a commitment to honest communication, we’ve built a reputation as a team you can trust. Whether you’re looking for a roof replacement, storm damage repair, or skylight installation, we deliver top-notch craftsmanship backed by superior warranties to protect your investment.

Ready to get started? Contact us today for a free consultation and see why so many homeowners in Wisconsin and Minnesota choose First American Roofing & Siding for their roofing needs!